Cookie Policy

Introduction

At Shade and Canvas, we believe in being clear and transparent about how we use cookies and similar technologies on our website.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences when visiting our website.

This policy applies to the Shade and Canvas website and online services, including pages related to shade sails, canopies, event tents, branded tents, outdoor umbrellas, camping tents, custom shade solutions, and related products or services.

1. What Are Cookies?

Cookies are small text files stored on your computer, phone, tablet, or other device when you visit a website.

They help the website remember your preferences, understand how visitors use the site, improve performance, and provide a smoother browsing experience.

2. How We Use Cookies

Shade and Canvas may use cookies to:

• Keep our website working properly

• Improve website speed, security, and performance

• Remember your preferences where applicable

• Support quotation, inquiry, and contact forms

• Understand which products and services visitors are interested in

• Improve our product pages and website content

• Measure website traffic and marketing performance

• Show relevant offers, promotions, or advertisements

For example, cookies may help us understand whether visitors are interested in shade sails, branded tents, outdoor umbrellas, camping tents, car parking shades, event tents, or custom canopy solutions.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function properly. They support basic features such as page navigation, contact forms, quotation forms, security, and access to important website functions.

Without these cookies, some parts of the website may not work correctly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website. They may collect information such as pages visited, time spent on the website, traffic sources, device type, and popular product or service pages.

We use this information to improve our website, product information, and customer experience.

Functional Cookies

These cookies help remember certain choices or preferences you make on the website, such as form details, browsing preferences, or recently viewed products where applicable.

They help make your browsing experience easier and more personalized.

Marketing & Targeting Cookies

These cookies may be used to show relevant advertisements or product information based on your interests.

For example, they may help us promote shade sails, branded tents, event tents, outdoor umbrellas, camping tents, canopies, or custom shade solutions to visitors who have previously interacted with our website.

4. Third-Party Cookies

Some cookies may be placed by trusted third-party tools or platforms that help us with analytics, advertising, maps, website performance, contact forms, social media, or customer support.

These may include tools such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, WhatsApp widgets, live chat tools, embedded maps, or similar services.

Third-party providers may process cookie data according to their own privacy and cookie policies.

5. Managing Your Cookie Preferences

You can choose whether to accept or reject cookies.

Where available, you may manage your preferences through our website cookie consent banner. You can also control or delete cookies through your browser settings.

If you disable some cookies, certain website features such as contact forms, quotation forms, saved preferences, or website functions may not work properly.

6. Cookies and Personal Data

Some cookies may collect information such as your IP address, device type, browser type, pages visited, and website activity.

Shade and Canvas uses this information to improve our website, respond to customer needs, measure marketing performance, and provide relevant product or service information.

For more details on how we collect, use, and protect personal information, please refer to our Privacy Policy.

7. Updates to This Cookie Policy

Shade and Canvas may update this Cookie Policy from time to time to reflect changes in our website, technology, marketing tools, or business operations.

Any updates will be posted on this page.

8. Contact Information

For questions about this Cookie Policy or how cookies are used on our website, please contact Shade and Canvas through our official communication channels.